Once you login to your account, just select among the available Petstars, make the payment and you shall receive the contact details of your Petstar.
Yes, you can book multiple services at once. However, you will be charged separately for individual services.
Petside is a trustworthy platform and you can be assured of your payment security. On payment through Petside, you avail insurance cover on the services booked. Also, no direct payment to Petstar is accepted.
Petside Guarantee is a mark of our credibility and authenticity. All our Petstars are verified professionals who are hired after strict background scrutiny. Also, with the Petside Guarantee, you can avail insurance cover on all the services booked.
Log in to your account. Navigate to your profile and in the previous services booked section, you can book the sitter again.
It’s easier for your pet to develop a strong bond with one sitter, rather than multiple sitters. Also, as you have already met the sitter, it helps you set your preferences.
This depends on whether your booking is already scheduled or not. Please do contact us in this regards at [email protected]
At the time of booking, you can see the charges of every Petstar for every service and proceed accordingly.
We take care of such situations do not occur. But in rare cases, if your Petstar has to cancel the booking, you can book for another sitter without any additional cost to you.
We take care that such cases do not occur, however, we regret if it does. You can write to us at [email protected] and we will look into the matter.
All our Petstars are verified and go through a strict background check. To ensure additional security, we provide insurance cover on all our services.
Yes, you can. Please check the cancellation policy of your Petstar for the same.
For any query, you can contact us at our email address – [email protected]